Government of Alberta (Ministries of Justice, Infrastructure, and Technology)
Modernizing Legacy Platforms for Justice and Infrastructure Ministries
ENGAGEMENTDigital modernization, AI systems development, and change management.
sECTORPublic Sector / Government Services / Digital Transformation
OVERVIEWThe Government of Alberta partnered with Boardroom Labs to modernize core public services across two ministries. Legacy systems and paper-based workflows were slowing service delivery, increasing operational risk, and consuming resources that should have been serving citizens. We built secure, cloud-based digital systems across family support services and capital project management, trained 500+ government users, and established the infrastructure standards now used across future modernization efforts.
government users trained on new digital systems
500+
Albertans served through modernized FSOS platform
2,000+
capital projects managed through AI-powered system
200+
The ProblemCore citizen services ran on outdated, crash-prone systems. Staff relied on paper workarounds. Clients had no mobile access or real-time updates. Billions in capital projects were managed through Excel spreadsheets with no real-time visibility. Every inefficiency directly reduced capacity for frontline services.
What We Built-
We transformed FSOS from a paper-based legacy system into a streamlined, mobile-first digital service. The modernized process significantly improved application accuracy and introduced faster status updates for clients. Digitization empowers case officers to dedicate more time to complex situations, enhancing both efficiency and service quality.
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We supported the designed and deployment of an AI-enabled platform to manage capital project finance across 200+ projects. Smart validation, contract intelligence, and real-time dashboards are replacing manual spreadsheets cutting errors, eliminating vendor update rework, and giving leadership real-time portfolio visibility.
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Legacy systems were replaced with scalable, secure cloud architecture and AI capabilities. The technical patterns, standards, and governance models established through this work now serve as goal posts for future government modernization efforts.
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Working across more than 10 departments, we established governance, collaboration, and change management models that enable complex digital transformation across silos.
OutcomesThis work established the cloud and AI infrastructure standards now used across Alberta's government modernization efforts. For Family Support Order Services, paper-based workflows became a mobile-first digital system, streamlining processing times and improving access for vulnerable citizens. For infrastructure, an AI-powered financial management platform now oversees 200+ capital projects, dramatically reducing manual errors and freeing thousands of staff hours annually.
You know something needs to change. Let's figure out what.
Two weeks. No cost, no obligation.